Digital Strategy Archives - GMB https://gmb.com/focus/digital-strategy/ Abundance in Education Wed, 28 May 2025 20:20:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://gmb.com/wp-content/uploads/2024/07/cropped-gmb-logo-32x32.png Digital Strategy Archives - GMB https://gmb.com/focus/digital-strategy/ 32 32 Washington College https://gmb.com/work/washington-college/ Thu, 09 Jan 2025 15:06:30 +0000 https://gmb.com/?post_type=work&p=18289 The team gained valuable insights from internal and external stakeholders, including the leadership team, enrollment team, marketing team, current students, alumni, faculty, and staff. This helped us understand Washington College’s unique identity and how to position it competitively in the higher education landscape. Through these insights, we discovered why students choose to attend Washington College, […]

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Chestertown, MD | Completed 2024

Washington College had a vision to broaden their market reach, streamline their communications, and increase student enrollment. Their marketing and enrollment teams sought to unite their efforts to effectively promote Washington College in local communities as well as within three new territories they had never been before spread out across the United States.

The primary campaign objective was to increase enrollment by:

  • Organizing a robust communication strategy through emails, SMS texting, and print mailings to nurture and ultimately enroll students.
  • Differentiating Washington College from other similarly named institutions and small private schools.
  • Employing creative digital marketing strategies to generate a higher concentration of names at the top of the funnel.

The team gained valuable insights from internal and external stakeholders, including the leadership team, enrollment team, marketing team, current students, alumni, faculty, and staff. This helped us understand Washington College’s unique identity and how to position it competitively in the higher education landscape. Through these insights, we discovered why students choose to attend Washington College, how to expand into new markets for Washington College, and what prospective students want to know about Washington College.

With this data, we developed strategic drivers to guide the creation of an enrollment strategy. This phase involved leveraging both internal and external research to shape the communication strategy. Our roadmap included content for emails, postcards, and SMS texts, along with a communications calendar and metrics for evaluating success and identifying areas for improvement.

Although regional differences necessitated running three separate campaigns, our “Not that Washington” campaign quickly proved successful. This campaign effectively differentiated Washington College from other institutions with the same namesake and clarified its location in Maryland. Our digital marketing efforts significantly boosted brand awareness, and our email marketing campaign generated a substantial number of qualified inquiries. Following the launch of the campaigns, we built reports within the CRM to enable the Washington College team to easily track the success of each campaign.

By engaging with key stakeholders and developing a comprehensive enrollment strategy—which included list buying, digital marketing recommendations, a communication plan, and CRM optimization—we crafted creative assets and measured the effectiveness of each effort. This holistic approach significantly boosted both brand awareness and qualified leads for Washington College.

Related work

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Wake Forest University https://gmb.com/work/wake-forest-university/ Sun, 28 Jul 2024 16:59:00 +0000 https://gmb.com/?post_type=work&p=1388 Staying Nimble, Adaptable, and Actionable By leaning into the entrepreneurial aspect of the DFP, we were able to educate our audiences about how much of a head start the DFP can give them in achieving their filmmaking career goals. We also used data gathering to adjust our digital strategy throughout the campaign, effectively maximizing our […]

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Winston-Salem, NC | Completed 2024

Wake Forest University’s Documentary Film Program (DFP) needed a hands-on agency to help with digital marketing optimization and transparent reporting for two of its key programs: MFA: Documentary Filmmaking and MA: Sports & Media Storytelling. Facing declining enrollment and different audience focuses, the DFP was looking for support in identifying, attracting, and engaging more right-fit students.

What happened next? Digital marketing magic, based on a collaborative, benefits-focused digital strategy and campaign that helped prospective students understand the difference between the two programs and how to select the one most aligned with their goals.

The Goal:

Inspire and motivate qualified prospective students to inquire and apply for the Wake Forest Documentary Film Program by…

  • Positioning Wake Forest DFP as a support system that provides students with the resources to tell their stories through film
  • Highlighting key benefits of the DFP’s alumni network and potential career outcomes
  • Differentiating the two DFP programs so right-fit students can make informed decisions about the best program for their goals
The Challenge:

Wake Forest needed help identifying and engaging the right-fit students for its Documentary Film Program. Competing against many other well-known film school programs, the DFP also needed to communicate what made its program the best choice for students looking to share their story through film.

The Opportunity:

Most film programs teach students the creative side of filmmaking. Wake Forest teaches the entire process of filmmaking, from storyboarding and filming to pitching and production, providing students with a wider set of skills to thrive in the film industry as soon as they graduate.

Staying Nimble, Adaptable, and Actionable

By leaning into the entrepreneurial aspect of the DFP, we were able to educate our audiences about how much of a head start the DFP can give them in achieving their filmmaking career goals. We also used data gathering to adjust our digital strategy throughout the campaign, effectively maximizing our media spend and objectives to get our message out to the right audience at the right time.

Looking at the Whole Picture

For messaging, we leaned into the fact that the Wake Forest DFP is a “soup to nuts” type of program. Students learn more than the creative side of filmmaking; they graduate with a firm understanding of the business side of the industry, giving them a firm leg up to get their projects produced right after graduation (a big draw for the right-fit students looking to launch their filmmaking career).  

Pivoting and Differentiating

After some time in the market, the Documentary Film Program campaign started disproportionately generating more prospective student leads than the Sports & Media Storytelling Film program. Although students could switch majors once in the program, there was still a need to differentiate the programs from each other so students could make more informed decisions about which program best fit their goals.

Refreshing the Experience

To help show the value of the Sports & Media Storytelling program, we evolved the campaign to focus on career outcomes for recent graduates. Using quotes and testimonials from alumni who’ve gone on to fulfill their filmmaking dreams, we were able to show (not just tell) our audience what the Wake Forest DFP could do for them. 

Going Behind-The-Scenes

We also created a video asset that we activated across the media mix, which served as a highlight reel of student documentary films and behind-the-scenes glimpses of the hands-on approach the programs use within the classroom and student film sets.

Collaborating on the Creative

The key to a successful campaign? Collaboration, collaboration, collaboration. We worked directly with the client on a creative-to-creative level to determine the exact story we wanted to tell and how we wanted to tell it. For example, during the campaign refresh, the consensus was to focus on career outcomes and making the student the hero vs. the programs, positioning the message as: “This is your story. We’ll help you tell it.” 

Results: A Little Listening Goes a Long Way

Throughout the campaign, we listened to our clients, evaluated data, and explored new solutions at every turn to generate the best results. After building a strong following via Meta channels, we used the campaign creative to engage our audience and keep our prospective student leads warm. And the results of our collaboration and adaptability speak for themselves. 

  • 10M+ impressions
  • 2K+ requests for inquiry
  • 88K+ clicks
  • 73% lower than media mix average cost per inquiry

Related work

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Northwestern University https://gmb.com/work/northwestern-university/ Thu, 11 Jan 2024 18:53:53 +0000 https://gmb.com/?post_type=work&p=18411 At the same time, it was important to Northwestern to accurately document and retain student data from their marketing efforts. After losing historical data from previous campaigns, our team helped empower the client to keep and use their own accounts to produce transparent reports that informed their marketing teams, the dean, and program directors. Over […]

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Evanston, IL

Northwestern’s McCormick School of Engineering offers undergraduate and graduate degree programs and research opportunities, empowering their students to become whole-brain engineers. Students from the McCormick School of Engineering are equipped with the tools to pursue a wide range of careers, advanced study, and experiences after graduation.

Northwestern was looking for a strategic partner that could bring their brand and graduate programs to life. With 11 separate and distinctive programs to promote, the GMB team met with each program director to understand what makes them unique and how their different prospective student groups live in the digital space. Our plan included diving deep into target audience demographics research, discovering appropriate channels to reach each audience, and establishing budgets. Each digital marketing campaign speaks to the School of Engineering brand, while weaving in unique language that tells the story of each graduate study program. The programs were not using graphic type ads previously, and this gave a consistent look and feel across the portfolio while speaking specifically to the individual program. These programs include artificial intelligence, robotics, biomedical engineering, engineering management, design and innovation, and more.

At the same time, it was important to Northwestern to accurately document and retain student data from their marketing efforts. After losing historical data from previous campaigns, our team helped empower the client to keep and use their own accounts to produce transparent reports that informed their marketing teams, the dean, and program directors.

Over the past three years, we have continued to refine their digital campaign language and audiences to reach a higher quality and engaged student pool. Our team has also led additional projects with Northwestern, including a CRM audit that targeted best practices for tagging and tracking, SEO analysis, and website landing page audits.

The McCormick School of Engineering graduate programs emphasize excellence in education and research, where the students are exceptionally prepared for academic and professional success. From 2023 to 2024, the campaigns yielded consistent results across all programs:

  • 27% increase in conversion rate
  • 106% increase in click-through rate
  • 109% increase in leads year over year

Related work

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Maryville College https://gmb.com/work/maryville-college/ Thu, 19 Oct 2023 17:44:00 +0000 https://gmb.com/?post_type=work&p=1406 Leaning into Location Based on key findings and research, we detected a post-COVID shift in high school students opting to stay in-state for their college education. Leveraging these findings, we crafted a strategy that targeted students and families within a 50-mile radius of Maryville and also pulled in nearby regions that showed searches for the […]

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Maryville, TN | Completed 2023

After undergoing a brand redesign, Maryville College partnered with GMB for a digital marketing campaign to raise awareness for the College and its key programs.

For inspiration, we turned to the unique opportunities presented by Maryville’s location: the rich relationship between exploration and experience that the campus offered; the academic and professional partnerships nearby; successful student outcomes from local internships; and so much more. With these insights, we crafted digital strategy and a creative way to showcase what really separated Maryville from other institutions in its area.

The Goal: 

To raise awareness of the new Maryville College brand and its key programs, including its newly added hospitality program

The Challenge:

Establishing awareness and trust for a new brand and program that Maryville’s audience may not be familiar with

The Opportunity:

To showcase the College’s new brand identity and build awareness around its one-of-a-kind programs by launching an integrated digital marketing campaign highlighting opportunities and experiences only Maryville (and its location) can provide

Leaning into Location

Based on key findings and research, we detected a post-COVID shift in high school students opting to stay in-state for their college education. Leveraging these findings, we crafted a strategy that targeted students and families within a 50-mile radius of Maryville and also pulled in nearby regions that showed searches for the programs the College was promoting.

Support for Staying in State

Numbers don’t lie: Nationwide, 86% of full-time equivalent (FTE) students attended college near their high school and 81% of those in Tennessee chose to stay in-state. With that information, we built a strategy that supported this trend and spoke directly to students who preferred staying closer to home.

Setting Parameters

That’s not to say that we were thinking small. We set parameters for the digital campaign at a 50-mile radius to incorporate out-of-state as well as local interest. We also pulled in Hoover and Birmingham as additional markets and extended our search efforts into most of Tennessee. As we evaluated results, we had the ability to extend or restrict targeting based on the ad response. 

Building Something Special

Short. Simple. Straightforward. That was the kind of language we leveraged for the campaign, which was brought to life with the newly redesigned brand elements. Focusing on benefits of Maryville’s location and the specific programs we were promoting, we were able to craft a compelling message and call to action that resonated with the target audience. 


Emphasizing Local Opportunities

Another big location benefit? The opportunities students can only get at Maryville, which we highlighted on the landing pages that accompanied the digital ads. There, we expanded on details that made Maryville programs truly unique and effective for students; like the hospitality program’s partnership with Blackberry Farms, Luxury hotel and resort that provided students with a one-of-a-kind experience to practice hospitality in a modern and refined way.

Setting Up for Reporting Success

An additional goal of Maryville was to ensure that the data from its marketing efforts dropped into its tracking program correctly and that the analytics were set up for peak performance. We worked closely with the Maryville team to ensure proper set up and attribution for accurate results, reporting, and analysis for future evaluation.

Results: Record Enrollment Going into 2024

Through collaboration and A/B testing, we identified that messaging focused around creating memorable experiences with a hospitality degree resonated with our audience. Around 35% of the leads generated were for the hospitality program, showing that we created awareness, traction, and excitement over Maryville’s new degree offering.

  • 930+ form submissions
  • 22M+ impressions
  • 125K+ clicks

Related work

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American Battlefield Trust https://gmb.com/work/american-battlefield-trust/ Sun, 24 Sep 2023 20:02:00 +0000 https://gmb.com/?post_type=work&p=18071 Engaging with History Rather than promoting individual resources, our campaign focused on the broader mission of American Battlefield Trust and how educators could be part of a community dedicated to preserving history and shaping future generations. Through our digital strategy and engagement, we compelled educators to join American Battlefield Trust’s communication flow, keeping the organization […]

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Washington, DC | Completed 2023

American Battlefield Trust is a long-standing charitable organization dedicated to the preservation of historic battlefields. With a mission to conserve these sites and educate the public about their significance, American Battlefield Trust approached GMB to enhance its outreach efforts among K-12 educators and the students they teach by promoting three of the organization’s key initiatives:

  • Field Trip Fund Grant Program: Grants for educators to facilitate field trips or offset costs for out-of-classroom experiences
  • National Teacher Institute: A professional development opportunity for educators to network and enhance their teaching skills
  • Additional Educational Resources: Lesson plans, content, and interactive materials focused on the Revolutionary War and Civil War

THE GOAL:

Increase awareness of American Battlefield Trust among its student audience (18 years old and under) and those educating them (primarily K-12 history teachers) by…

  • Positioning American Battlefield Trust as a valuable asset  in becoming a steward of history
  • Raising awareness of the educational programs and resources provided to history teachers and students
  • Building an emotional connection between history, those who teach it, and those who live it

THE CHALLENGE:

The primary audiences (K-12 educators and their students) lacked awareness of the extensive resources available to them through American Battlefield Trust or how to effectively implement those resources in their classrooms or lesson plans.

THE OPPORTUNITY:

American Battlefield Trust had the opportunity to connect with its audiences on a level deeper than the extensive resources it offers. Given the relevance of understanding history in a divided world, American Battlefield Trust’s work gained new meaning and importance for educators, students, and our culture as a whole.

Engaging with History

Rather than promoting individual resources, our campaign focused on the broader mission of American Battlefield Trust and how educators could be part of a community dedicated to preserving history and shaping future generations.

Through our digital strategy and engagement, we compelled educators to join American Battlefield Trust’s communication flow, keeping the organization top of mind when educators were looking for lesson plans or additional interactive resources to teach these eras of history.

Putting Our Audience in the Forefront

The campaign we created highlighted the pivotal role that history teachers play in shaping their students’ understanding of the past and its relevance to the present and future. Through compelling storytelling and visuals, we positioned educators as heroes who empower students to become critical thinkers, responsible citizens, and history-makers in the making. 

Broadening Digital Horizons

Recognizing the evolving nature of education and the changing needs of educators, we took the proactive approach of broadening American Battlefield Trust’s digital presence and engagement strategies. Leveraging social media platforms, we connected with a vibrant community of educators interested in history education.

Building Audience Relationships

By expanding American Battlefield Trust’s reach, we created multiple touchpoints for educators to interact with the brand, deepening their connection and loyalty over time. This approach increased brand awareness and established American Battlefield Trust as a trusted source of historical education resources and support within the education community.

Making Warm Leads Warmer

Building on the success of initial engagement efforts, we implemented a retargeting strategy to further nurture warm leads and drive deeper connections with American Battlefield Trust’s offerings. We identified audiences that had already shown interest in the organization’s resources through previous interactions; then, through personalized messaging, we encouraged these warm leads to take the next step in their engagement journey by signing up for American Battlefield Trust’s newsletter.

Through strategic collaboration and storytelling, we effectively amplified American Battlefield Trust’s message, resulting in significant engagement and outreach results among educators and students. The campaign not only promoted historical education, but also fostered lasting connections with American Battlefield Trust’s audiences, ensuring ongoing impact in the fields of history, education, and battlefield preservation.

  • 123k+ clicks
  • 37k increase in YouTube channel subscribers during the campaign period
  • 12+ million impressions

Related work

Explore our insights on branding, marketing, engineering, and architecture, tailored specifically to the higher education sector.

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The International Institute for Restorative Practices https://gmb.com/work/the-international-institute-for-restorative-practices/ Mon, 24 Jul 2023 20:17:00 +0000 https://gmb.com/?post_type=work&p=18073 For those affecting real change The IIRP is a pioneer in its space, built for curious minds who want to engage and elevate their community through relationship building, conflict resolution, and education. In our research, we recognized a desire to learn more about restorative practices with the core audiences; however, they lacked the terminology to […]

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Bethlehem, PA | Completed 2023

The International Institute for Restorative Practices (IIRP) is the leader in restorative practices education, providing teaching, training, and research in the science of relationships and community. Recently, The Institute’s team aimed to expand its footprint beyond K-12 education and human service and into higher education, organizational culture and leadership, and social and community health sectors. 

The issue? Restorative practices is an unfamiliar term and concept to the general public, making it difficult to communicate how it can benefit the community and the importance of implementing it in both personal and professional environments. 

The IIRP partnered with GMB to help resolve this disconnect with its core audiences and provide clarity with a new brand and messaging strategy. We then helped The IIRP raise awareness with a digital campaign to promote its Master of Science in Restorative Practices and graduate certificate specializations, as well as updated key parts of The Institution’s website to reflect its new brand and messaging.

THE GOAL: 

Raise awareness for The IIRP’s graduate programs and services with consistent, cohesive, and compelling messaging across all platforms that resonates with its core audiences.

THE CHALLENGE:

Educating an audience who may be looking for restorative practices programs like the ones The IIRP offers, but who may not have the terminology to search or identify them.

THE OPPORTUNITY:

As a leader in the field, The IIRP has the responsibility and opportunity to define restorative practices and the power it has to transform communities in a way that that is easily understood and valued by the average person.

For those affecting real change

The IIRP is a pioneer in its space, built for curious minds who want to engage and elevate their community through relationship building, conflict resolution, and education. In our research, we recognized a desire to learn more about restorative practices with the core audiences; however, they lacked the terminology to search for it. 

The first step of our campaign was to build a connection between what restorative practices is and what it does, linking the two with a common message that our audience could relate to: Affecting Real Change.

Bridging the messaging gap to think different

Early on in our insights gathering, it became clear that the term “restorative” had become diluted and difficult to define in the marketplace. To reduce confusion and clarify The IIRP’s mission, we crafted messaging that focuses on the benefits of restorative practices and how it can be used to affect real change, restore the future, and heal communities.

Expanding markets

Once the messaging was established, it was time to get it in front of the people who needed to hear it. So, we got to work expanding our reach. Working with The IIRP marketing team, we expanded the digital campaign into Michigan and Texas while continuing to strengthen The IIRP’s brand recognition in its current Northeast markets.

Taking a full-funnel approach

Because ‘restorative practices’ is not a commonly searched term, we implemented a full funnel approach with The IIRP’s digital campaign. This meant looking at the full spectrum of search terms one might use in their research journey, from broader terms about conflict resolution and restorative practices to specific branded institution key words.

Staying top of mind

There are a lot of areas one can apply a master’s degree in restorative sciences: Education. Community engagement. Professional development. We leaned on these additional benefits in a retargeting campaign, focused on re-engaging those who visited the landing page but didn’t convert. Our retargeting ads* highlighted the specializations that The IIRP’s graduate program offered and how they can help our audience affect real change in the areas they were most interested in.

Our strategy was all about expanding opportunities, which resulted in more traffic and engagement for our clients. Our audiences clicked on a variety of CTAs to connect directly with The IIRP, including requesting more information; scheduling calls with admission counselors, and booking visits.

  • 15.5+ million impressions
  • 57k total clicks
  • 1,800+ total conversions

Related work

Explore our insights on branding, marketing, engineering, and architecture, tailored specifically to the higher education sector.

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